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Employee self-service (ESS) provides employees access to their personal records and details. ESS features include allowing employees to change their contact details, banking information, and benefits.
Self-service password reset (SSPR) is defined as any process or technology that allows users who have either forgotten their password or triggered an intruder lockout to authenticate with an alternate factor, and repair their own problem, without calling the help desk.
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Due to scheduled program upgrades, the Citizen Self Service (CSS) Portal will be unavailable Thursday, March 24 through Sunday, March 27. City staff will also not have access to the system...
An enterprise portal, also known as an enterprise information portal (EIP), is a framework for integrating information, people and processes across organizational boundaries in a manner similar to the more general web portals.
There are: a benefits portal that allows employees to sign up for their own benefits, a talent management tool that supports talent acquisition (recruiting) and retention, and learning modules that allow individuals to create and share different classes.
Self-service technologies ( SSTs) are technological interfaces allowing customers to produce services independent of involvement of direct service employee. [1]
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