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The Metropolitan Transportation Authority (MTA) provides local and express bus, subway, and commuter rail service in Greater New York, and operates multiple toll bridges and tunnels in New York City. Overview. Owner. State of New York. Locale. New York City. Long Island.
The MTA announced in late 2022 that it would open customer service centers at 15 stations; the centers would provide services such as travel information and OMNY farecards. The first six customer service centers, including one at 34th Street–Penn Station, were to open in early 2023.
HARLEM, NY — A major subway stop in Harlem will get a new Customer Service Center in the near future, which will include MTA agents traveling around the station helping riders wherever they...
The New York City Transit Authority (trading as MTA New York City Transit) provides bus, subway, and paratransit service throughout New York City.
The MTA announced in late 2022 that it would open customer service centers at 15 stations; the centers would provide services such as travel information and OMNY farecards. The first six customer service centers, including one at the 161st Street–Yankee Stadium station, were to open in early 2023.
WASHINGTON HEIGHTS, NY — A central subway stop in Washington Heights will get a Customer Service Center in the near future, which will include agents traveling around the station assisting ...
The Customer Service Initiative, known as CSI, is a part of the "Way Ahead plan," Metro-North’s strategic plan that includes initiatives designed to set new standards for safety, reliability and ...
The MTA announced in late 2022 that it would open customer service centers at 15 stations; the centers would provide services such as travel information and OMNY farecards. The first six customer service centers, including one at the Coney Island–Stillwell Avenue station, were to open in early 2023.
The MTA released a customer satisfaction survey Monday that showed the bottom-five lowest-rated subway stations. (MTA) Reasons for the lowest ratings hinged on a few key — and likely ...
Flushing–Main Street. / 40.75944°N 73.83028°W / 40.75944; -73.83028. The Flushing–Main Street station (signed as Main Street on entrances and pillars, and Main St–Flushing on overhead signs) is the eastern ( railroad north) terminal on the IRT Flushing Line of the New York City Subway, located at Main Street and Roosevelt Avenue ...