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MTA officials plan to replace the MetroCard with OMNY in 2023. The system allows straphangers to use their smartphone, smart watch or contactless bank card to tap out a single-ride fare.
Registering SmarTrip cards allows riders to recover their remaining balance (minus a $5 replacement fee), should the card be lost, stolen, or damaged. The unique identifier also allows workers enrolled in the SmartBenefits program, which allows employers to subsidize employee transportation costs tax-free, to credit their monthly benefits to ...
Lost your MetroCard? Getting a refund may become easier as the MTA launched a new online claim form on it’s eFix web site, the New York Post reported. Claims are accepted for 30-day unlimited...
Money from lost cards can be transferred to a replacement card if the customer has an account; however, all replacement cards carry a $5 fee. Registration of the card also permits the holder to monitor its usage and to link the SmartLink card to a credit card in the automatic replenishment program.
In 2016, the MTA announced that it would begin designing a new contactless fare payment system to replace the MetroCard. The replacement system was initially planned for partial implementation in 2018 and full implementation by 2022.
The MTA is currently testing another service, MYAAR, that will let paratransit users schedule a ride, track the vehicle's location and provide feedback within the MYmta app.
Prior to 2021, if a user needed to replace an expired CharlieCard, they had to go to the Downtown Crossing pass sales office during business hours or mail the card to MBTA. Passes and stored value left on an expired card can be moved to the replacement card.
Anyone who has recently used Metro can get a free replacement card within a few days by request via phone 1-888-SMARTRIP (1-888-762-7874) or online.
MYmta is a mobile application -based passenger information display system developed by the Metropolitan Transportation Authority (MTA) of New York City. A beta version of the app was launched on July 2, 2018, and as of June 2019 is still undergoing beta testing. While other applications exist which serve similar functions, MYmta is an all-in ...
Customers can replace their old farecards by mail, online, phone, or in person, and transfer any balance to a new or existing SmarTrip card or virtual card through SmarTrip mobile pay for...