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The largest union of the MBTA is the Carmen's Union (Local 589), representing bus and subway operators. This includes full and part-time bus drivers, motorpersons and streetcar motorpersons, full and part-time train attendants, and Customer Service Agents (CSAs).
The New York City Transit Authority (trading as MTA New York City Transit) provides bus, subway, and paratransit service throughout New York City. Overview Owner
Metropolitan Transportation Authority. The Metropolitan Transportation Authority (MTA) provides local and express bus, subway, and commuter rail service in Greater New York, and operates multiple toll bridges and tunnels in New York City. Overview.
As part of the 2020–2024 MTA Capital Program, the Central Branch of the LIRR will be electrified, to allow for enhanced service options and capacity, and to mitigate service disruptions, should one arise.
HARLEM, NY — A major subway stop in Harlem will get a new Customer Service Center in the near future, which will include MTA agents traveling around the station helping riders wherever they...
The MTA released a customer satisfaction survey Monday that showed the bottom-five lowest-rated subway stations. (MTA) Reasons for the lowest ratings hinged on a few key — and likely ...
MYmta. MYmta is a mobile application -based passenger information display system developed by the Metropolitan Transportation Authority (MTA) of New York City. A beta version of the app was launched on July 2, 2018, and as of June 2019 is still undergoing beta testing.
It was created in 2008 to consolidate all bus operations in New York City operated by the MTA. As of February 2018, MTA Regional Bus Operations runs 234 local routes, 71 express routes, and 20 Select Bus Service routes. Its fleet of 5,840 buses is the largest municipal bus fleet in the United States and operates 24/7.
The Triborough Bridge and Tunnel Authority (TBTA), doing business as MTA Bridges and Tunnels, is an affiliate agency of the Metropolitan Transportation Authority that operates seven toll bridges and two tunnels in New York City. The TBTA is the largest bridge and tunnel toll agency in the United States by traffic volume.
The MTA announced in late 2022 that it would open customer service centers at 15 stations; the centers would provide services such as travel information and OMNY farecards. The first six customer service centers, including one at the Atlantic Avenue–Barclays Center station, were to open in early 2023.