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Five New Yorkers with disabilities filed a class action lawsuit this week to force MTA officials to extend half-price and discounted fares to people who use the Access-A-Ride paratransit...
The MTA may be violating New York City Human Rights Law for requiring people with disabilities to book Access-A-Ride trips by 5 p.m. the day before travel, a federal judge has found.
The Access-A-Ride paratransit services are provided by various independent contractors, mostly using vehicles owned by the MTA, with some exceptions. Although all buses are wheelchair-accessible, these vehicles provide an accessible transport option for MTA riders.
The Metropolitan Transportation Authority (MTA) has been gradually adding disabled access to its key stations since the 1980s, though large portions of the MTA's transit system are still inaccessible. According to the MTA:
The OIG Investigations Division receives and investigates complaints from within and outside the MTA concerning alleged fraud and other criminality, waste, and abuse. The division's priorities are the detection and deterrence of fraud, the protection of MTA assets, and assuring the safety of MTA ridership.
The MTA is preparing to test a program that will let people in its Access-A-Ride program hail a taxi from their smartphones, the agency announced Wednesday.
In future versions of the MYmta app, the MTA planned to integrate the eTix functionality, as well as make it easier for Access-A-Ride customers to view when their vehicle will arrive at a certain point.
James Laverty, 72, has been charged with grand larceny and other crimes for allegedly bilking the MTA out of nearly $70,000 by submitting bogus claims for rides requested using a mobile phone...
Rider complaints on social media intensified during the crisis: by mid-2018, there were 2,500 daily complaints to the MTA's and subway's Twitter accounts.
Starting Feb. 25, LIRR and Metro-North commuter rail passengers can buy a 20-trip option or a monthly ticket at a 10 percent reduced price. And for New York City dwellers, the MTA will offer a ...