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Robinhood ( HOOD) announced Tuesday it will expand its customer phone support to operate 24 hours a day, seven days a week. The move signals the newly public company's efforts toward...
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An alternate orthography for the numerical part includes 24×7 (usually pronounced "twenty-four by seven"). The numerals stand for "24 hours a day, 7 days a week". Less commonly used, 24/7/52 (adding "52 weeks") and 24/7/365 service (adding "365 days") make it clear that service is available every day of the year.
Customer service may be provided in person (e.g. sales / service representative), or by automated means, such as kiosks, websites, and apps. An advantage of automation is that it can provide service 24 hours a day which can complement face-to-face customer service. There is also economic benefit to the firm.
Toll-free telephone number. A toll-free telephone number or freephone number is a telephone number that is billed for all arriving calls. For the calling party, a call to a toll-free number from a landline is free of charge. A toll-free number is identified by a dialing prefix similar to an area code.
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