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The Customer Service Initiative, known as CSI, is a part of the "Way Ahead plan," Metro-North’s strategic plan that includes initiatives designed to set new standards for safety, reliability and ...
Metro-North also provides local rail service within the New York City boroughs of Manhattan and the Bronx. Metro-North is the descendant of commuter rail services dating back as early as 1832. By 1969, they had all been acquired by Penn Central. MTA acquired all three lines by 1972, but Penn Central continued to operate them under contract.
The Metro-North Railroad (MNCR) is a commuter railroad system serving two of the five boroughs of New York City ( Manhattan and the Bronx ), Westchester, Putnam, Dutchess, Rockland, and Orange Counties in New York, as well Fairfield and New Haven Counties in Connecticut. It was established by the Metropolitan Transportation Authority in 1983 to ...
For those who prefer the telephone, information is available from the Metro-North’s Customer Service Center by calling 511, the New York State Travel Information Line, and saying: “Metro-North ...
“This project is what Metro-North’s core mission is all about — delivering excellent customer service and improving regional mobility,” she said. “With new elevators and a renovated ...
Metro-North Railroad rolling stock. The Metro-North Railroad is a commuter railroad serving northern suburbs of New York City. It principally uses a fleet of electric railcars for its services; diesel locomotives and push-pull coaches are in use as well for non-electrified portions of the system.
“As a regular Metro-North customer, I know firsthand the new elevators will improve the experience at these stations for customers with mobility disabilities, and the countless riders who travel ...
New Haven Line. The New Haven Line is a 72.7 mi (117.0 km) commuter rail line operated by the Metro-North Railroad in the U.S. states of New York and Connecticut. Running from New Haven, Connecticut, to New York City, the New Haven Line joins the Harlem Line in Mount Vernon, New York, and continues south to Grand Central Terminal in Manhattan.