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At the lower level, Amazon customer service agents, or CSAs, get paid hourly (from just north of $15 to a couple of dollars over $20 in the U.S.) to respond by phone, email, chat, and social to ...
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Instead, if you want to check your account, contact Amazon Customer Service by phone or email. In general, there are a variety of ways to verify an email sender's address.
This list includes Amazon fulfillment centers and sortation centers but excludes other types of Amazon warehouses such as Amazon Logistics delivery stations, Prime Now warehouses, or Amazon Fresh warehouses.
A common theme of these letters is Bezos's desire to instill customer-centricity (in his words, "customer obsession") at all levels of Amazon, notably by making all senior executives field customer support queries for a short time at Amazon call centers.
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