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To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account....
If you know your username but need to reset your password, make sure you create a strong password after you're back in your account. If your browser remembers passwords, check your autofill...
The “Password and Security” page also includes a list titled “Where You’re Logged in.”. If there’s a log-in that you don’t recognize, follow these steps: Click on the suspicious log ...
Add, replace or remove AOL account recovery info. Keep a valid mobile phone number or email address on your account in case you ever lose your password or run into a prompt to verify your...
Go to Special:PasswordReset. You can enter either your username or your email. If you are certain of your email, but not your username, only enter your email. The system will send a temporary password to your saved email address that will allow you to retrieve your account. You can change the password after you log in.
Self-service password reset ( SSPR) is defined as any process or technology that allows users who have either forgotten their password or triggered an intruder lockout to authenticate with an alternate factor, and repair their own problem, without calling the help desk. It is a common feature in identity management software and often bundled in ...
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Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.
What if I forget my password and have no email address for password recovery? Your best options are to try the suggestions for a forgotten password, or to create a new account. If you never provided an email address for password recovery, then there is no password recovery option.
Can't remember your username? Use your account recovery phone number or email address to get it back.