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Learn how to file a claim online for 30-day or 7-day MetroCards lost or stolen at MTA vending machines. The MTA will refund part of your money based on the remaining days on the card.
The MTA is a public transit authority in New York City and its suburbs, operating bus, subway, rail, and bridge services. It was created in 1965 to take over the Long Island Rail Road and later expanded to include other systems.
The MTA also announced that three new Customer Service Centers opened on Tuesday, which come on the heels of the first trio of Customer Service Centers opening on Feb. 7. Get more local news ...
[158] [159] The MTA announced in late 2022 that it would open customer service centers at 15 stations; the centers would provide services such as travel information and OMNY farecards. The first six customer service centers, including one at the Atlantic Avenue–Barclays Center station, were to open in early 2023.
Learn about the history, types, and features of the largest public bus fleet in the US, operating in New York City and its suburbs. See a roster of over 5,800 buses, including diesel, CNG, hybrid, electric, and hydrogen models.
Sarah Meyer, the MTA's chief customer officer, responded that Google and Apple were reviewing the app with an outdated subway map and updating it would have "jeopardized the launch date." It will ...
[30] [31] The MTA announced in late 2022 that it would open customer service centers at 15 stations; the centers would provide services such as travel information and OMNY farecards. The first six customer service centers, including one at 34th Street–Penn Station, were to open in early 2023.
Learn about OMNY, the new tap-to-pay fare system that will replace the MetroCard in New York City. Find out where, how and when you can use your phone to pay for subway rides and bus fares.