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The New York City Subway is a rapid transit system in the New York City boroughs of Manhattan, Brooklyn, Queens, and the Bronx. It is owned by the government of New York City and leased to the New York City Transit Authority, an affiliate agency of the state-run Metropolitan Transportation Authority (MTA).
Outside of New York City, NYC's 3-1-1 service can be accessed by calling (212) NEW-YORK (212-639-9675) (dialing 3-1-1 outside of New York City may contact the local municipality's 3-1-1 service). There is also a website and a mobile app to access the 311 service.