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They may work in an office with a call center or in retail. [1] [2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3]
The Los Angeles County Metropolitan Transportation Authority operates the third-largest public transportation system in the United States by ridership with a 1,433 mi 2 (3,711 km 2) operating area and 2,000 peak hour buses on the street any given business day. Metro also operates 109 miles (175 km) of urban rail service. [1]
The Metropolitan Transportation Authority (MTA) provides local and express bus, subway, and commuter rail service in Greater New York, and operates multiple toll bridges and tunnels in New York City. The Metropolitan Transportation Authority ( MTA) is a public benefit corporation responsible for public transportation in the New York City ...
The 125th Street 4, 5, 6 stop with install the Customer Service Center within the station by the end of 2023. A major change for the new Customer Service Centers will be that the MTA agents won't ...
While it includes "customer service" in the title, the fact that the job leads with a need to accomplish daily, weekly and monthly close rates makes it clear that sales is a primary focus.
The fleet consists of over 5,700 buses of various types and models for fixed-route service, making MTA RBO's fleet the largest public bus fleet in the United States. The MTA also has over 2,000 vans and cabs for ADA paratransit service, providing service in New York City, southwestern Nassau County, and the city of Yonkers.
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