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The new alerts are just the latest effort to improve communication under NYC Transit President Andy Byford. They will be used on the myMTA app and the MTA's revamped website, new.mta.info.
MTA Regional Bus Operations ( RBO) is the surface transit division of the Metropolitan Transportation Authority (MTA). It was created in 2008 to consolidate all bus operations in New York City operated by the MTA. As of February 2018, MTA Regional Bus Operations runs 234 local routes, 71 express routes, and 20 Select Bus Service routes.