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In telecommunications, directory assistance or directory inquiries is a phone service used to find out a specific telephone number and/or address of a residence, business, or government entity. Technology [ edit ]
A telephone number serves as an address for switching telephone calls using a system of destination code routing. [1] Telephone numbers are entered or dialed by a calling party on the originating telephone set, which transmits the sequence of digits in the process of signaling to a telephone exchange.