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Learn how to troubleshoot common sign-in issues with your AOL account, such as forgetting your username or password, getting an invalid password error, or being asked to verify your identity. Find out how to use the Sign-in Helper, reset your password, deauthorize devices, and more.
Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address
Learn how to add, replace or remove a mobile phone number or email address as your account recovery info. This helps you access your account if you lose your password or need to verify your identity.
If you can't sign in to your AOL email account because you've forgotten your username, you can use the recovery phone number or email address linked to your account to recover it. Follow the steps on the Sign-in Helper page to get your username back.
Learn how to access your AOL account if you forget your password or username, and how to update your password regularly. Follow the steps to use Sign-in Helper, AOL Account security page, or AOL mobile apps to manage your password.
Learn how to recover your password or username if you forgot them and have access to your email account. Go to Special:PasswordReset and follow the instructions.
Learn how to reset your browser's original settings to remove adware, extensions, and improve performance. This may delete your homepage and other saved info, so back up before restoring.
Find out how to manage your AOL account, including username, password, security, billing, and more. Get live support, access guides, and learn about account recovery options.