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The system is one of the largest university transit systems in the United States and carries over 5.2 million passengers a year. The UT Shuttle network is open to the public but UT students, faculty, and staff receive free transportation on it as well as on all standard CapMetro Bus services.
With over 185 Texas peace officers and 88 non-sworn, civilian employees, the department's main goal is to ensure safety and security on the transit system. The department was established in 1982 and is accredited with the Texas Police Chiefs Association (TPCA), one of only five public transit police departments in North America to be so.