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The enhanced station agent role will provide customer support outside of the booths in the following ways. Direction help throughout the transit system. Assistance for customers with...
The MTA announced in late 2022 that it would open customer service centers at 15 stations; the centers would provide services such as travel information and OMNY farecards. The first six customer service centers, including one at Flushing–Main Street, were to open in early 2023.
The New York City Transit Authority (trading as MTA New York City Transit) provides bus, subway, and paratransit service throughout New York City.
HARLEM, NY — A major subway stop in Harlem will get a new Customer Service Center in the near future, which will include MTA agents traveling around the station helping riders wherever they...
Both the app and the website, new.mta.info, show commuters the nearest subway and bus stops as well as real-time arrival information, which is currently displayed on subway countdown clocks...
The New York City Subway is a rapid transit system that serves four of the five boroughs of New York City, New York: the Bronx, Brooklyn, Manhattan, and Queens. [a] Its operator is the New York City Transit Authority, which is itself controlled by the Metropolitan Transportation Authority of New York.
The New York City Subway is a rapid transit system in the New York City boroughs of Manhattan, Brooklyn, Queens, and the Bronx. It is owned by the government of New York City and leased to the New York City Transit Authority, an affiliate agency of the state-run Metropolitan Transportation Authority (MTA).
The Metropolitan Transportation Authority announced Wednesday it will test new fares for New York City Transit to increase ridership and reduce costs and uncertainty for public...
DOT is the exclusive provider of day-to-day operations and maintenance on state-maintained roads and highways in city limits, while major repairs and capital improvements on state-owned roads are performed by the State DOT ( NYSDOT ).
The new, digital “Live Subway Map” shows moving trains, automatic real-time updates and tracks atop a geographically-correct street grid. (Metropolitan Transit Authority) NEW YORK CITY — The ...