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Amazon on Wednesday slashed layers of middle management in some of its customer service divisions as part of an organizational restructuring, Fortune has learned. The cuts affected more than...
Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support...
As the graph shows, requests put in during the morning see a 5-hour median response time; wait until the end of the afternoon, and you're looking at a response time closer to 17 hours.
Amazon.com, Inc., doing business as Amazon (/ ˈ æ m ə z ɒ n /, AM-ə-zon; UK also / ˈ æ m ə z ə n /, AM-ə-zən), is an American multinational technology company, engaged in e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence.
I contacted Amazon Customer Service and verified that it had NOT been sent by the company. This message was a well-constructed phishing email, meant to solicit account and credit card information.
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This list includes Amazon fulfillment centers and sortation centers but excludes other types of Amazon warehouses such as Amazon Logistics delivery stations, Prime Now warehouses, or Amazon Fresh warehouses.
Amazon Fresh sells grocery items and a subset of items from the main Amazon.com storefront. Items ordered through Amazon Fresh are available for home delivery on the same day or the next day, depending on the time of the order and the availability of delivery slots.
In the months before Amazon laid off tens of thousands of workers, it also put a large number of employees on performance improvement plans, known as PIPs, according to a new report. The details ...
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