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The largest union of the MBTA is the Carmen's Union (Local 589), representing bus and subway operators. This includes full and part-time bus drivers, motorpersons and streetcar motorpersons, full and part-time train attendants, and Customer Service Agents (CSAs).
Metropolitan Transportation Authority. The Metropolitan Transportation Authority (MTA) provides local and express bus, subway, and commuter rail service in Greater New York, and operates multiple toll bridges and tunnels in New York City. Overview.
MYmta. MYmta is a mobile application -based passenger information display system developed by the Metropolitan Transportation Authority (MTA) of New York City. A beta version of the app was launched on July 2, 2018, and as of June 2019 is still undergoing beta testing.
HARLEM, NY — A major subway stop in Harlem will get a new Customer Service Center in the near future, which will include MTA agents traveling around the station helping riders wherever they...
As part of the 2020–2024 MTA Capital Program, the Central Branch of the LIRR will be electrified, to allow for enhanced service options and capacity, and to mitigate service disruptions, should one arise.
Unlimited weekly rides for OMNY customers isn't the only change in fares that Lieber and other MTA officials announced. Find out what's happening in New York City with free, real-time updates from ...
The MTA released a customer satisfaction survey Monday that showed the bottom-five lowest-rated subway stations. (MTA) Reasons for the lowest ratings hinged on a few key — and likely ...
The New York City Transit Authority (trading as MTA New York City Transit) provides bus, subway, and paratransit service throughout New York City. Overview Owner
According to the MTA, overall satisfaction of Long Island Rail Road customers was at 84 percent, down two percentage points from the prior year.
The MTA announced in late 2022 that it would open customer service centers at 15 stations; the centers would provide services such as travel information and OMNY farecards. The first six customer service centers, including one at the 161st Street–Yankee Stadium station, were to open in early 2023.