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In 2008, Athenahealth introduced athenaCommunicator to manage phone calls. [23] Since then, the product has evolved into a suite of "patient engagement services," including a patient portal, patient self-scheduling solution, and live operator service to better help patients to schedule appointments, reschedule appointments, and make payments.
Posted Thu, May 28, 2020 at 9:09 am CT. Franciscan Health has expanded its MyChart app to include an On My Way feature that enables patients to check wait times and hold their spot in line at the...
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