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The Metropolitan Transportation Authority (MTA) provides local and express bus, subway, and commuter rail service in Greater New York, and operates multiple toll bridges and tunnels in New York City. Overview. Owner. State of New York. Locale. New York City. Long Island.
WASHINGTON HEIGHTS, NY — A central subway stop in Washington Heights will get a Customer Service Center in the near future, which will include agents traveling around the station assisting ...
The New York City Transit Authority (trading as MTA New York City Transit) provides bus, subway, and paratransit service throughout New York City.
The fleet consists of over 5,700 buses of various types and models for fixed-route service, making MTA RBO's fleet the largest public bus fleet in the United States. The MTA also has over 2,000 vans and cabs for ADA paratransit service, providing service in New York City, southwestern Nassau County, and the city of Yonkers.
HARLEM, NY — A major subway stop in Harlem will get a new Customer Service Center in the near future, which will include MTA agents traveling around the station helping riders wherever they...
Posted Mon, Jul 2, 2018 at 2:31 pm ET. NEW YORK, NY — The Metropolitan Transportation Authority rolled out a new smartphone app and website Monday morning that aim to streamline how straphangers ...
The Staten Island Railway received OMNY readers in December 2019, and rollout on the New York City Subway and on MTA buses was completed on December 31, 2020. The MTA began offering OMNY contactless cards on October 1, 2021, and introduced fare capping on February 28, 2022.
Lost your MetroCard? Getting a refund may become easier as the MTA launched a new online claim form on it’s eFix web site, the New York Post reported. Claims are accepted for 30-day unlimited ...
The MTA announced in late 2022 that it would open customer service centers at 15 stations; the centers would provide services such as travel information and OMNY farecards. The first six customer service centers, including one at Flushing–Main Street, were to open in early 2023.
The Customer Service Initiative, known as CSI, is a part of the "Way Ahead plan," Metro-North’s strategic plan that includes initiatives designed to set new standards for safety, reliability and ...