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The new alerts are just the latest effort to improve communication under NYC Transit President Andy Byford. They will be used on the myMTA app and the MTA's revamped website, new.mta.info.
The email client is usually set up automatically to connect to the user's mail server, which is typically either an MSA or an MTA, two variations of the SMTP protocol. The email client which uses the SMTP protocol creates an authentication extension, which the mail server uses to authenticate the sender.