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Employee self-service (ESS) provides employees access to their personal records and details. ESS features include allowing employees to change their contact details, banking information, and benefits.
Self-service password reset (SSPR) is defined as any process or technology that allows users who have either forgotten their password or triggered an intruder lockout to authenticate with an alternate factor, and repair their own problem, without calling the help desk.
Employee portals can be described as a specific set of enterprise portals and are used to give an interface for employees to personalized information, resources, applications, and e-commerce options. Lean portal. In 2009, Gartner introduced the concept of the portal-less portal or the "lean portal". Lean portals offer an alternative to the ...
Overview. Self-service is the practice of serving oneself, usually when purchasing items. Common examples include many gas stations, where the customer pumps their own gas rather than have an attendant do it (full service is required by law in New Jersey, urban parts of Oregon, most of Mexico, and Richmond, British Columbia, but is the exception rather than the rule elsewhere).
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