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JetBlue's first major advertising campaign incorporated phrases like "Unbelievable" and "We like you, too". Full-page newspaper advertisements boasted low fares, new aircraft, leather seats, spacious legroom, and a customer-service-oriented staff committed to "bringing humanity back to air travel".
JetBlue continues to give customers and unparalleled experience 30,000 feet up — which is perhaps why the company has amassed almost a cult-like following.
The JetBlue flight attendant incident occurred after JetBlue Airways Flight 1052, from Pittsburgh to New York City on August 9, 2010, had landed at John F. Kennedy International Airport. Steven Slater, a veteran flight attendant announced over the plane's public address system that he had been abused by a passenger and was quitting his job.
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"Seven delays last night until finally canceling the flight at 3:30 a.m.," tweeted one customer, whose re-booked Monday flight was recently delayed another three hours (the airline is still ...