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In November 2016, SFMTA was hit by hackers, using ransomware, demanding $70,000 in bitcoins, with fare machines reading “OUT OF SERVICE”, resulting in passengers riding for free. [23] Due to the COVID-19 pandemic in San Francisco, SFMTA cut their bus service from 68 lines in February 2020 to as low as 17 in April 2020. In July 2020, SFMTA ...
Sarah Meyer, the MTA's chief customer officer, noted that many city dwellers in places underserved by the subways can actually shave time off many trips. “You can save 20 minutes, 30 minutes off ...
Comm100 Live Chat is an online web chat software offered via the SaaS (Software as a service) business model. It is used by companies to centrally manage inquiries and support for customers on various platforms, utilizing live chat and AI-assisted responses to interact with the end-user.
Service work on two subway lines will mean a change in service starting in Brooklyn until the end of summer, the MTA announced. Vianella Burns , Patch Staff Posted Mon, Aug 5, 2024 at 1:40 pm ET
Apple Pay The addition of Apple Pay to the MTA eTix app for Metro-North and Long Island Rail Road provides a convenient option that eliminates the need to type in any credit card numbers, billing ...
Traffic & Transit MTA Announces Service Changes For 4, 5, 6 Lines For August During weeknights and weekends, there will be no service on the 4, 5 and 6 subway lines south of Grand Central-42nd Street.
Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9]
SmarTrip was the first contactless smart card for transit in the United States [23] when WMATA began selling SmarTrip cards on May 18, 1999. [24] By 2004, 650,000 SmarTrip cards were in circulation. [25]