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In December 2005, the TWU Local 100 called a strike in New York City. Negotiations for a new contract with the Metropolitan Transportation Authority (MTA) broke down over retirement, pension, and wage increases. The strike began at 3:00 a.m. EST on December 20.
With Sarles' retirement, the post of general manager was filled by Paul Wiedefeld on November 30, 2015. On January 18, 2022, WMATA announced that Paul Wiedefeld would be retiring from Metro in 6 months and WMATA's board of directors will be conducting a national search for his replacement.