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MTA: Overall LIRR Customer Satisfaction at 84 Percent - Port Washington, NY - MTA announces findings regrading its latest customer satisfaction survey.
Sen. Kemp Hannon says he's urging MTA to reject proposal. Carisa Giardino , Patch Staff Posted Thu, Feb 9, 2012 at 1:46 pm ET | Updated Mon, Feb 13, 2012 at 1:28 pm ET
The International Customer Service Institute (TICSI) is an international partnership organisation to enable the recognition and sharing of global best practice in customer service. It was founded in 2005 operating out of London and Dubai and has developed The International Standard for Service Excellence (TISSE). [1]
The Long Island Rail Road will operate 12 extra trains departing Penn Station from 12:45 p.m. to 4:15 p.m. on Wednesday, Nov. 24. The extra service will include four extra trains on the Babylon ...
Select Bus Service (SBS; stylized as + select busservice) is a brand used by the Metropolitan Transportation Authority (MTA)'s Regional Bus Operations for limited-stop bus routes with some bus rapid transit features in New York City. The first SBS route was implemented in 2008 to improve speed and reliability on long, busy corridors.
Long Island Railroad. On Friday, The LIRR will have 10 extra trains and the 1:47 p.m. train from Hunterspoint Avenue to Montauk will depart up to 14 minutes later from Hampton Bays to Montauk ...
NEW YORK CITY, NY — Weekend plans could come with straphanger pangs for riders on multiple New York City subway lines this weekend, according to the MTA. Service changes are slated for the 1, A ...
The MTA kept the city's 472 stations running (with alternate service) amid the suspensions; a "challenge" that Demetrius Crichlow, New York City Transit Senior Vice President for Subways ...