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The MTA's group station manager office hours program is now underway, and they want to hear your complaints. The program allows subway riders to speak directly with MTA managers to share their ...
The MTA released a customer satisfaction survey Monday that showed the bottom-five lowest-rated subway stations. (MTA) Reasons for the lowest ratings hinged on a few key — and likely ...
The New York City Transit Authority (also known as NYCTA, the TA, or simply Transit, and branded as MTA New York City Transit) is a public-benefit corporation in the U.S. state of New York that operates public transportation in New York City.
Times Square-42nd Second subway station is — perhaps unsurprisingly — the busiest in New York City, according to a new study by Moovit.
The Metropolitan Transportation Authority (MTA) provides local and express bus, subway, and commuter rail service in Greater New York, and operates multiple toll bridges and tunnels in New York City. Overview
HARLEM, NY — A major subway stop in Harlem will get a new Customer Service Center in the near future, which will include MTA agents traveling around the station helping riders wherever they...
The New York City Transit Authority operates 24 rail yards for the New York City Subway system and one for the Staten Island Railway. There are 10 active A Division yards and 11 active B Division yards, two of which are shared between divisions for storage and car washing.
Advocates praised the MTA for creating a more convenient app that meaningfully incorporated feedback from commuters, including disabled riders who rely on the Access-A-Ride paratransit service.
NEW YORK, NY — The MTA and New York City reached a deal in the midst of a pandemic to redevelop the transit authority's former Madison Avenue headquarters and generate $1 billion for the...
Here’s the latest from the MTA: The 1, 3, 7, C, E, B, D, F, M, J, Z, L, Q, R, W, and F and R shuttles are running normally, with no active alerts. 4 trains are serving all stations but service ...