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Find out how to identify and correct common sign-in issues like problems with your username and password, account locks, looping logins, and other account access errors.
While most sign in problems can stem from password issues, you might also get blank or missing screens, or various errors when trying to sign in. No matter the problem you're experiencing,...
If there’s a log-in that you don’t recognize, follow these steps: Click on the suspicious log-in. Select “Secure Account.”. Follow the on-screen steps, which will walk you through exactly...
Sign in to the AOL Account Security page. Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts. Click remove...
If you have forgotten your username, these steps may help you recover it: Depending on your browser settings, you may find that the log in page redisplays the last username that was used on that computer. If you have received any emails from Wikipedia, these will include the username.
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Recover a forgotten username. If you can't sign in because you've forgotten your username, you can use the recovery phone number or the recovery email address linked to your account to recover it....
Know the warning signs and what to do if your account has been compromised. Signs of a hacked account • You're not receiving any emails. • Your AOL Mail is sending spam to your contacts. • You...
Never send your login information to someone via email or Facebook Messenger. If you entered your login credentials into a fake form, change your password immediately. Read more about...
Fix problems signing into your AOL account. Having trouble signing in? Find out how to identify and correct common sign-in issues like problems with your username and password, account locks,...