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November 14, 2021. The reliability of the MTA’s Access-A-Ride service has sunk to its lowest level in years, statistics show, even as ridership has returned to almost 80% of pre-COVID totals.
About 160,000 Access-A-Ride riders would qualify for discounts afforded to bus and subway passengers if the same rules applied to all MTA forms of transit, the lawsuit argues.
Politics & Government Federal Judge Lets Human Rights Case Against Access-A-Ride Proceed Judge Clarke held that the "illogical and unnecessarily circuitous routes" aren't giving people with ...
[119] [120] In future versions of the MYmta app, the MTA planned to integrate the eTix functionality, as well as make it easier for Access-A-Ride customers to view when their vehicle will arrive at a certain point. [121] In October 2020, the MTA unveiled a new digital map providing real-time arrival estimates and service updates.
As part of the 2018 MTA Action Plan, the MTA would improve the Access-A-Ride interface to make the ride-hailing, vehicle scheduling, and traveling processes easier. [35]: 42 During the COVID-19 pandemic, there was an increase in the reports of AAR trips that were canceled, in part because of traffic congestion and a shortage of drivers. [138]
An MV-1 Access-A-Ride cab. In addition to a 100% accessible bus fleet, New York City Transit also provides paratransit services under the Americans with Disabilities Act (ADA) of 1990 under the Access-A-Ride brand, for customers who cannot use regular bus or subway service.
The “On-Demand e-hail” program, which launched in 2017, allows 1,200 Access-A-Ride users to electronically book $2.75 taxi rides immediately, without having to reserve trips a day in advance.
James Laverty, 72, has been charged with grand larceny and other crimes for allegedly bilking the MTA out of nearly $70,000 by submitting bogus claims for rides requested using a mobile phone app ...