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In April 2018, the MTA started testing MYmta, which provides arrival information for MTA railroad, subway, and bus routes; escalator and elevator outage information; and real-time service changes.
MYmta. MYmta is a mobile application -based passenger information display system developed by the Metropolitan Transportation Authority (MTA) of New York City. A beta version of the app was launched on July 2, 2018, and as of June 2019 is still undergoing beta testing.
A major change for the new Customer Service Centers will be that the MTA agents won't remain inside the structures, but instead make their away around their respective stations looking to...
An account holder's information can be accessed online or by calling the SmartLink hotline. Money from lost cards can be transferred to a replacement card if the customer has an account; however, all replacement cards carry a $5 fee.
The Metropolitan Transportation Authority (MTA) said its new MTA app is available for download. The app is still in Beta testing, but will eventually succeed the MYmta app.
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The app also offers account management tools, giving railroad customers the ability to secure refunds for unused mobile tickets, request duplicate receipts, and manage profile info such as ...
The MTA announced in late 2022 that it would open customer service centers at 15 stations; the centers would provide services such as travel information and OMNY farecards. The first six customer service centers, including one at the Atlantic Avenue–Barclays Center station, were to open in early 2023.
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The New York City Transit Authority (also known as NYCTA, the TA, or simply Transit, and branded as MTA New York City Transit) is a public-benefit corporation in the U.S. state of New York that operates public transportation in New York City.
There are also account management tools that will let customers get refunds for unused tickets, request duplicate receipts and manage passwords and linked credit card numbers.