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The hacker, David Kernell, obtained access to Palin's account by looking up biographical details, such as her high school and birthdate, and using Yahoo!'s account recovery for forgotten passwords. [1] Kernell then posted several pages of Palin's email on 4chan's /b/ board.
Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser: Sign in to the AOL Account security page.
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