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MTA agencies now move about 8.6 million customers per day (translating to 2.65 billion rail and bus customers a year) and employ about 74,000 people. The MTA's systems carry over 11 million passengers on an average weekday systemwide, and over 850,000 vehicles on its seven toll bridges and two tunnels per weekday.
The MTA began offering paratransit service for persons with disabilities in 1978 when it took over a mobility service in Baltimore previously operated by Lutheran Family Services. This mobility service is a "non-fixed route" service and consists of a fleet of specially converted Ford E-Series vans and Ford Crown Victorias.
MYmta allows paratransit users to request services through Access-A-Ride, the MTA's paratransit offering. In addition, the app reports statuses and outages of elevators and escalators in accessible stations, extending the functionality also performed by the similarly named My MTA Alerts service into application form. Fare payment
The MTA also announced that three new Customer Service Centers opened on Tuesday, which come on the heels of the first trio of Customer Service Centers opening on Feb. 7. Get more local news ...
TripPlanner offers users customized subway, bus, and walking directions within all five boroughs of New York City, as well as service alerts and service advisories for planned track work. The service was developed and is maintained by NYC Transit and its outside vendor, Trapeze Group. It is accessed through the MTA website.
Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.
The fleet consists of over 5,700 buses of various types and models for fixed-route service, making MTA RBO's fleet the largest public bus fleet in the United States. The MTA also has over 2,000 vans and cabs for ADA paratransit service, providing service in New York City, southwestern Nassau County, and the city of Yonkers.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.