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Salesforce, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer relationship management (CRM) software and applications focused on sales, customer service, marketing automation, e-commerce, analytics, and application development.
Salesforce management systems (also sales force automation systems ( SFA )) are information systems used in customer relationship management (CRM) marketing and management that help automate some sales and sales force management functions.
Salesforce Marketing Cloud is a provider of digital marketing automation and analytics software and services. It was founded in 2000 under the name ExactTarget. The company filed for an IPO in 2007, but withdrew its filing two years later and raised $145 million in funding. It acquired CoTweet, Pardot, iGoDigital and Keymail Marketing.
v. t. e. Customer relationship management ( CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...
An enterprise portal, also known as an enterprise information portal (EIP), is a framework for integrating information, people and processes across organizational boundaries in a manner similar to the more general web portals.
Looking ahead, Salesforce expects about 11% revenue growth in the first quarter and 9% in fiscal year 2025. However, its full-year EPS is expected to come in between $6.07 and $6.15, indicating ...
Workday, Inc., is an American on‑demand ( cloud -based) financial management, human capital management, and student information system software vendor. Workday was founded by David Duffield, founder and former CEO of ERP company PeopleSoft, along with former PeopleSoft chief strategist Aneel Bhusri, following Oracle 's acquisition of ...
Cirrus Insight's core functionality is to integrate Google's Gmail email service with Salesforce's customer relationship management program. Features include the ability to track Gmail emails and attachments in Salesforce, view Salesforce information in Gmail and other Google Apps , synchronize the Salesforce and Google calendars, and add the ...
Salesforce says that on that platform, it has resolved 88% of problems that would have typically required human intervention, reducing reliance on tech agents by 50%.
Langley is the bestselling co-author with CEO Benioff of “Trailblazer: The Power of Business as the Greatest Platform for Change,” published in 2019. [5] Langley is the host of “The Inflection Point,” a digital series produced by Salesforce Studios, "where CEOs share how their personal backstories, professional influences and values ...
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related to: what is information portal in salesforce