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  2. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone , technical support can now be conducted online or through chat.

  3. Amazon Web Services - Wikipedia

    en.wikipedia.org/wiki/Amazon_Web_Services

    Several services can operate across Availability Zones (e.g., S3, DynamoDB) while others can be configured to replicate across zones to spread demand and avoid downtime from failures. As of December 2014, Amazon Web Services operated an estimated 1.4 million servers across 11 regions and 28 availability zones. [112]

  4. Mossad - Wikipedia

    en.wikipedia.org/wiki/Mossad

    Mossad was formed on December 13, 1949, as the Central Institute for Coordination at the recommendation of Prime Minister David Ben-Gurion to Reuven Shiloah.Ben Gurion wanted a central body to coordinate and improve cooperation between the existing security services—the army's intelligence department (), the Internal Security Service (), and the Political Intelligence Service (Mossad).

  5. Voice of the customer - Wikipedia

    en.wikipedia.org/wiki/Voice_of_the_customer

    In marketing and quality management, the voice of the customer (VOC) summarizes customers' expectations, preferences and aversions.. A widely used form of customer's voice market research produces a detailed set of customer wants and needs, organized into a hierarchical structure, and then prioritized in terms of relative importance and satisfaction with current alternatives. [1]

  6. Mystery shopping - Wikipedia

    en.wikipedia.org/wiki/Mystery_shopping

    Mystery shopping (related terms: mystery shopper, mystery consumer, mystery research, secret shopper and secret shopping and auditor) is a method used by marketing research companies and organizations that wish to measure quality of sales and service, job performance, regulatory compliance, or to gather specific information about a market or competitors, including products and services.

  7. General contractor - Wikipedia

    en.wikipedia.org/wiki/General_contractor

    A general contractor is a construction manager employed by a client, usually upon the advice of the project's architect or engineer. [7] General Contractors are mainly responsible for the overall coordination of a project and may also act as building designer and construction foreman (a tradesman in charge of a crew).

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