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Like all Offices of Inspector General, [8] MTA OIG audits and investigations are frequently generated from tips and complaints received from various sources including MTA riders, workers, and third parties. [9] [10] In 2019, the OIG received the largest amount of complaints in the office's history. [11] [12]
Got A Subway Station Complaint? MTA To Host 'Office Hours' - New York City, NY - Managers will hold office hours for riders twice a month at subway stations on a rotating basis during the morning ...
Metropolitan Transportation Authority. The Metropolitan Transportation Authority (MTA) provides local and express bus, subway, and commuter rail service in Greater New York, and operates multiple toll bridges and tunnels in New York City. The Metropolitan Transportation Authority (MTA) is a public benefit corporation responsible for public ...
The authority will refund part of your money based on how many days were left on the card when it was lost. Since October, the web site has seen 3,800 online claims of lost or stolen cards ...
NEW YORK CITY, NY – The MTA's boss admitted this week what every New Yorker already knows – service sucks. "Our customers are right; we aren't very good right now," said Joe Lhota, who is in ...
The fleet consists of over 5,800 buses of various types and models for fixed-route service, making MTA RBO's fleet the largest public bus fleet in the United States. [1] The MTA also has over 2,000 vans and cabs for ADA paratransit service, providing service in New York City, southwestern Nassau County, and the city of Yonkers.
2017–2021 New York City transit crisis. In 2017, New York Governor Andrew Cuomo declared a state of emergency for the Metropolitan Transportation Authority (MTA) due to ongoing reliability and crowding problems with mass transit in New York City. This order applied particularly to the New York City Subway, which was the most severely affected ...
After being hit with commuter complaints about the lack of leg room on the latest MTA express buses, the transit agency has agreed to adjust seat configurations on more than 250 of its newest ...