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NJ Transit To Refund Unused Tickets Amid Customer Backlash - Across New Jersey, NJ - Riders filed complaints after NJ Transit announced a new policy that all one-way tickets would expire 30...
Number of vehicles. 2,429 commuter rail cars. 6,418 subway cars. 61 SIR cars. 5,725 buses [1] The Metropolitan Transportation Authority ( MTA) is a public benefit corporation responsible for public transportation in the New York City metropolitan area of the U.S. state of New York.
Rider complaints on social media intensified during the crisis: by mid-2018, there were 2,500 daily complaints to the MTA's and subway's Twitter accounts. [35] In January 2018, average weekday on-time performance had dropped from 65% to 58.1%, and there were more than 76,000 delayed trains, which reached their terminus at least five minutes ...
Like all Offices of Inspector General, MTA OIG audits and investigations are frequently generated from tips and complaints received from various sources including MTA riders, workers, and third parties. In 2019, the OIG received the largest amount of complaints in the office's history. History
The bottom-five worst subway stations — according to an MTA survey — may (not) surprise you. Matt Troutman , Patch Staff Posted Mon, Sep 19, 2022 at 5:07 pm ET | Updated Mon, Sep 19, 2022 at 8 ...
NEW YORK CITY, NY – The MTA's boss admitted this week what every New Yorker already knows – service sucks. "Our customers are right; we aren't very good right now," said Joe Lhota, who is...
Two Queens state lawmakers announced Wednesday their four-year plan to gradually eliminate fares on local MTA buses and Select Bus Services, proposing that yearly funding increase from $200 ...
MTA Regional Bus Operations ( RBO) is the surface transit division of the Metropolitan Transportation Authority (MTA). It was created in 2008 to consolidate all bus operations in New York City operated by the MTA. As of February 2018, MTA Regional Bus Operations runs 234 local routes, 71 express routes, and 20 Select Bus Service routes.
By Jose Martinez, The City. May 17, 2024. On Thursday morning, the MTA scrapped a series of scheduled trips on express bus routes that link the boroughs with Manhattan, sounding a familiar...
The Los Angeles County Metropolitan Transportation Authority operates the third-largest public transportation system in the United States by ridership with a 1,433 mi 2 (3,711 km 2) operating area and 2,000 peak hour buses on the street any given business day. Metro also operates 109 miles (175 km) of urban rail service. [1]