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Having trouble signing in? Find out how to identify and correct common sign-in issues like problems with your username and password, account locks, looping logins, and other account access errors.
Find out how to troubleshoot common issues with AOL Mail , such as signing in, password reset, spam protection, and more.
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account.
Depending on the operating system and device type, a lock screen can range from a simple login screen, to an overview screen with the current date and time, weather, recent notifications, playback controls for media being played in the background (typically music), shortcuts to applications (such as the camera), and optionally, the contact information of the device's owner (which can be used ...
If there's something unusual about your sign in or recent activity, we'll ask you to go through another verification step after you've entered the correct password. This is an important security feature that helps to protect your account from unauthorized access. You may be prompted to get a verification code at your recovery phone number or recovery email address for any of the following reasons:
Lock bypass. A lock bypass is a technique in lockpicking, of defeating a lock through unlatching the underlying locking mechanism without operating the lock at all. It is commonly used on devices such as combination locks, where there is no natural access (such as a keyhole) for a tool to reach the locking mechanism. Because the mechanism ...
Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!
Add an extra security step to sign into your account with 2-step verification. Find out how to turn on 2-step verification and receive a verification code, and how to turn off 2-step verification if you need to.
Bypass your cache — Simple instructions. In most Windows and Linux browsers: Hold down Ctrl and press F5. In Apple Safari : Hold down ⇧ Shift and click the Reload toolbar button. In Chrome and Firefox for Mac : Hold down both ⌘ Cmd + ⇧ Shift and press R. See full instructions below. To speed things up and conserve communications ...
Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. Find out how to fix problems reading or receiving AOL Mail.