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The MTA's group station manager office hours program is now underway, and they want to hear your complaints. The program allows subway riders to speak directly with MTA managers to share their ...
Got A Subway Station Complaint? MTA To Host 'Office Hours' - New York City, NY - Managers will hold office hours for riders twice a month at subway stations on a rotating basis during the morning ...
Receive and investigate complaints from any source or upon his own initiative concerning alleged abuses, frauds, and service deficiencies, relating to the MTA. Initiate such reviews as he deems appropriate of the operations of the MTA to identify areas in which performance might be improved and available funds used more effectively.
NEW YORK CITY — The MTA violated the human rights of more than 160,000 New Yorkers with disabilities by denying them access to discounted fares, a new civil complaint contends.
2017–2021 New York City transit crisis. In 2017, New York Governor Andrew Cuomo declared a state of emergency for the Metropolitan Transportation Authority (MTA) due to ongoing reliability and crowding problems with mass transit in New York City. This order applied particularly to the New York City Subway, which was the most severely affected ...
But a survey released Monday amid a seven-hour-long MTA board meeting used 175,000 responses from straphangers to craft what amounts to a subway bottom-five list. The lowest-rated stations are ...
The Metropolitan Transportation Authority (MTA) provides local and express bus, subway, and commuter rail service in Greater New York, and operates multiple toll bridges and tunnels in New York City. The Metropolitan Transportation Authority ( MTA) is a public benefit corporation responsible for public transportation in the New York City ...
The Lexington Avenue and East 53rd Street station performed worse than any other escalator in the New York City subway system in 2019 with a shoddy 24-hour availability rate of 4.9%. On average ...