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April 20, 2009 – Orcacard.com and 1-888-988-ORCA call center launches. Customer Service Offices begin ORCA card distribution. May 2009 – Sounder Ticket Vending Machines (TVMs) begin ORCA card distribution. "ORCA is Here" inserts and posters appear in Customer Service Offices and on board buses, trains, and ferries.
TheBus is the public bus transportation service on the island of Oʻahu, Hawai'i, in the United States.In 2023, TheBus had a ridership of 41,661,900, or about 128,600 per weekday, and its fleet comprised 518 buses and 207 paratransit vehicles.
The center was constructed in 2001, replacing the obsolete Northern Terminal, which sat underneath the I-275 viaduct. The Marion Transit Center is located at the northern end of the Marion Street Transitway and includes a customer service center, office space, bus driver lounge, restrooms, bus shelters, and an array of public art displays.
The new Customer Service Center opening at the 125th Street stop will also come with an expanded and more nomadic role for booth agents.
In July 2019, the agency's customer service center at its headquarters closed for renovations. The project involved creating a larger, more inviting space, installing new ticket machines and a large display with transit information, and redesigning part of the building's exterior. [19]
[158] [159] The MTA announced in late 2022 that it would open customer service centers at 15 stations; the centers would provide services such as travel information and OMNY farecards. The first six customer service centers, including one at the Atlantic Avenue–Barclays Center station, were to open in early 2023.
Obtaining a card was free from introduction in June 2010 to encourage users to adopt the card, until September 1, 2012, when new adult cards began to cost $3. [37] This charge covers the cost (approximately $2) to manufacture each card, helps cover operating expenses, [38] and reduces the incentive to throw away the card if the value goes negative when fare is calculated on exit. [39]
Staffed counters are available for Foothill Transit, Metro ExpressLanes, and Greyhound. Due to demand, the Metro J Line runs a 24-hour night time service between El Monte Station and Harbor Gateway Transit Center, as of June 25, 2017. As of spring 2024, the following services are available: [6] Metro J Line