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The MTA's group station manager office hours program is now underway, and they want to hear your complaints. The program allows subway riders to speak directly with MTA managers to share their ...
But a survey released Monday amid a seven-hour-long MTA board meeting used 175,000 responses from straphangers to craft what amounts to a subway bottom-five list. The lowest-rated stations are ...
MYmta is a mobile application -based passenger information display system developed by the Metropolitan Transportation Authority (MTA) of New York City. A beta version of the app was launched on July 2, 2018, and as of June 2019 is still undergoing beta testing. While other applications exist which serve similar functions, MYmta is an all-in ...
The OIG Audit Division conducts in-depth audits and reviews of a wide variety of policy initiatives, program operations, and service-related activities of MTA agencies. OIG audits assess whether MTA operations are safe, accessible, and efficient, and make recommendations for improvement as appropriate.
The MTA funds were described as a "piggy bank" for the state, with the issuance of MTA bonds benefiting the state at the MTA's expense. By 2017, a sixth of the MTA's budget was allocated to paying off debt, a threefold increase from the proportion in 1997.
The MTA plans to expand the system to the entire subway system and all bus routes by late 2020, and it's expected to hit the Long Island Rail Road and Metro-North Railroad in 2022. How Does OMNY Work?
The 125th Street 4, 5, 6 stop with install the Customer Service Center within the station by the end of 2023. A major change for the new Customer Service Centers will be that the MTA agents won't ...
2017–2021 New York City transit crisis. In 2017, New York Governor Andrew Cuomo declared a state of emergency for the Metropolitan Transportation Authority (MTA) due to ongoing reliability and crowding problems with mass transit in New York City. This order applied particularly to the New York City Subway, which was the most severely affected ...