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MBTA subway. The Massachusetts Bay Transportation Authority (MBTA) operates rapid transit (heavy rail), light rail, and bus rapid transit services in the Boston metropolitan area, collectively referred to as the rapid transit, subway, or the T system. [2]
The data is quite clear: The earlier in the day you initiate the call, the faster your issue will be addressed. Your best bet is to put in your request anywhere between 9 a.m. and 11 a.m.;...