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The largest union of the MBTA is the Carmen's Union (Local 589), representing bus and subway operators. This includes full and part-time bus drivers, motorpersons and streetcar motorpersons, full and part-time train attendants, and Customer Service Agents (CSAs).
The MTA announced in late 2022 that it would open customer service centers at 15 stations; the centers would provide services such as travel information and OMNY farecards. The first six customer service centers, including one at the Atlantic Avenue–Barclays Center station, were to open in early 2023.
The railroad currently operates a public commuter rail service, with its freight operations contracted to the New York and Atlantic Railway. With an average weekday ridership of 354,800 passengers in 2016, it is the busiest commuter railroad in North America. It is also one of the world's few commuter systems that runs 24/7 year-round.
The New York City Transit Authority (also known as NYCTA, the TA, or simply Transit, and branded as MTA New York City Transit) is a public-benefit corporation in the U.S. state of New York that operates public transportation in New York City.
HARLEM, NY — A major subway stop in Harlem will get a new Customer Service Center in the near future, which will include MTA agents traveling around the station helping riders wherever they...
In addition to the support options listed above, paid members also have access to 24/7 phone support by calling 1-800-827-6364. Learn about the support options AOL offers and how to...
Here's How To Pay For Subway Rides With Your Phone. Straphangers will be able to test the MTA's new tap-to-pay fare system starting Friday. Here's what you need to know about OMNY.
Unlimited weekly rides for OMNY customers isn't the only change in fares that Lieber and other MTA officials announced. Find out what's happening in New York City with free, real-time updates...
Metropolitan Transportation Authority. The Metropolitan Transportation Authority (MTA) provides local and express bus, subway, and commuter rail service in Greater New York, and operates multiple toll bridges and tunnels in New York City. Overview.
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