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Sometimes the old "turn it off and on again" actually works. In this case, try completely signing out of your account then sign back in. Many times, this will help, especially in cases of bad passwords or some simple browser issues.
This is why it's important to keep these recovery options up to date. Please review your account settings and recovery methods from time to time, and especially prior to changing phone numbers or other email addresses, to help ensure you can always access your account!
Go to the main AOL page.; Click Sign in in the upper right hand corner.; Click Create an account at the bottom of the screen.; Enter and submit the requested information.
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Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!
If you previously entered an email address when signing up for the account or in your Preferences, and you still have access to that email account, and you did not tick the preference checkbox "Send password reset emails only when both email address and username are provided", then you can go to the login screen and click 'Reset your password'.