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Alorica provides customer service and customer relationship management across a variety of industries, including healthcare and retail. The company employs more than 100,000 people and hires...
Average Wage: $25 to $75 per article. Sites such as Upwork, Freelancer and ProBlogger offer loads of opportunities. If you have strong writing skills and want to use your post-work years to ...
Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...
Wanted: your opinion. Share your thoughts on products and services as part of a focus group, and get paid. If that sounds interesting, here’s how to get started -- and which focus group ...
Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.
A virtual assistant ( VA) is a software agent that can perform a range of tasks or services for a user based on user input such as commands or questions, including verbal ones. Such technologies often incorporate chatbot capabilities to simulate human conversation, such as via online chat, to facilitate interaction with their users.
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Homeshoring a.k.a. homesourcing – a form of IT-enabled offshoring; "transfer of service industry employment from offices to home-based ... with appropriate telephone and Internet facilities". These remote work positions may be customer-facing or back office, and the workers may be employees or independent contractors.
McKinsey & Company. McKinsey & Company (informally McKinsey or McK) is an American multinational strategy and management consulting firm that offers professional services to corporations, governments, and other organizations. Founded in 1926 by James O. McKinsey, McKinsey is the oldest and largest of the "Big Three" management consultancies (MBB).
Customer service is a tough industry to work in, but with the right skills you can be successful and reap the awards of helping clients. Every company has customer service representatives to ...
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