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  2. HP Business Service Management - Wikipedia

    en.wikipedia.org/wiki/HP_Business_Service_Management

    HP Business Service Management (BSM) is an end-to-end management software tool that integrates network, server, application and business transaction monitoring. HP Business Service Management is developed and marketed by the HP Software Division .

  3. Service management - Wikipedia

    en.wikipedia.org/wiki/Service_management

    Trade. Business and economics portal. v. t. e. Service management in the manufacturing context, is integrated into supply chain management as the intersection between the actual sales and the customer point of view. The aim of high-performance service management is to optimize the service-intensive supply chains, which are usually more complex ...

  4. Service integration and management - Wikipedia

    en.wikipedia.org/wiki/Service_integration_and...

    Service Integration and Management (SIAM) is an approach to managing multiple suppliers of services (business services as well as information technology services) and integrating them to provide a single business-facing IT organization. It aims at seamlessly integrating interdependent services from various internal and external service ...

  5. IT service management - Wikipedia

    en.wikipedia.org/wiki/IT_service_management

    Information technology service management (ITSM) are the activities performed by an organization to design, build, deliver, operate and control information technology (IT) services offered to customers.

  6. Operations management for services - Wikipedia

    en.wikipedia.org/wiki/Operations_management_for...

    Operations management for services has the functional responsibility for producing the services of an organization and providing them directly to its customers. [1] : 6–7 It specifically deals with decisions required by operations managers for simultaneous production and consumption of an intangible product.

  7. Service governance - Wikipedia

    en.wikipedia.org/wiki/Service_governance

    Enterprise service management. A component of service governance, enterprise service management (ESM) is a means of extending service management across an entire organization, often from IT service management (ITSM). ESM provides an integrated view of core service business processes, often in real