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HARLEM, NY — A major subway stop in Harlem will get a new Customer Service Center in the near future, which will include MTA agents traveling around the station helping riders wherever they...
The Metropolitan Transportation Authority (MTA) provides local and express bus, subway, and commuter rail service in Greater New York, and operates multiple toll bridges and tunnels in New York City. Overview
(MTA) Reasons for the lowest ratings hinged on a few key — and likely unsurprising — factors, said Shanifah Rieara, the MTA's acting chief customer officer.
The New York City Transit Authority (trading as MTA New York City Transit) provides bus, subway, and paratransit service throughout New York City.
The MTA announced in late 2022 that it would open customer service centers at 15 stations; the centers would provide services such as travel information and OMNY farecards. The first six customer service centers, including one at St. George Terminal, were to open in early 2023.
MTA Reorganization That May Cut 2,700 Jobs Gets Board's OK - New York City, NY - The MTA Board approved a plan to reorganize the transit agency that could lead to big job losses.