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Call paid premium support at 1-800-358-4860 to get live expert help from AOL Customer Care. Having trouble signing in? Find out how to identify and correct common sign-in issues like problems with your username and password, account locks, looping logins, and other account access errors.
It was just after 8 p.m. when Marjorie May got a message on Facebook from her niece, Emma Kangas, saying "I need your help." May froze. Her niece had moved into her home several months earlier.
Fix problems signing in to AOL Mail. While most sign in problems can stem from password issues, you might also get blank or missing screens, or various errors when trying to sign in. No matter the problem you're experiencing, the following troubleshooting steps should help you get back in your AOL Mail quickly.
If you are able to sign in and read your mail, however you're not receiving new mail, there are a few things you can try to fix the problems. Check your filters. Sometimes a filter can cause emails to bypass your inbox and be sent to either the trash folder or a different folder.
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Popular Products. Account; AOL Mail; AOL Desktop Gold; AOL App for iOS; AOL App for Android; Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more.
The number one reason for users to quit Facebook was privacy concerns (48%), being followed by a general dissatisfaction with Facebook (14%), negative aspects regarding Facebook friends (13%), and the feeling of getting addicted to Facebook (6%). Facebook quitters were found to be more concerned about privacy, more addicted to the Internet, and ...
Fix problems with third-party mail applications. If you're having problems accessing AOL Mail through third-party applications, such as Outlook or Thunderbird, try troubleshooting with these suggestions to make sure your email works where and when you need it.
Sign in to the AOL Account Security page. Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts. Click remove next to the old recovery option. Click Remove email or Remove phone to confirm.
Login issues and problems. If you find yourself unable to log in, you may have one of the problems addressed in the following paragraphs. If none of them seem to apply, ask for help at the help desk. The login link is obscured If you cannot click on the login link, for instance because it is obscured by other text, use this direct link to the ...