Search results
Results from the Go Local Guru Content Network
Find the phone number for subways and buses, Metro-North Railroad, and other MTA services. Dial 511 or 877-690-5116 for out-of-region and international callers.
Find the MTA customer service phone number for OMNY, subways, buses, railroads, and bridges and tunnels. You can also report a problem, make a suggestion, or file a complaint online, by mail, or in person.
You can request a delay verification for your trip on the subway or bus by visiting the Customer Service Center at 3 Stone Street in Lower Manhattan. The center is open Monday-Friday, except holidays, from 9 a.m. to 5 p.m.
Learn how to get half-price fares on subways, buses, and express buses if you are 65 or older or have a qualifying disability. Find out how to apply, refill, or transfer your Reduced-Fare MetroCard and switch to OMNY.
Learn how to transfer, refund, or replace your MetroCard if it expires, is lost, stolen, or damaged. Send your card to 130 Livingston St Brooklyn, NY 11201 or file an online claim for balance protection, overcharge, or other issues.
Find out how to get help with common issues or questions at Customer Service Centers in several subway stations, staffed 24/7 by station agents. You can also visit the standalone Customer Service Center at 3 Stone St in Lower Manhattan, open Monday-Friday from 9 a.m. to 5 p.m., except holidays.
Learn about the seven bridges and two tunnels operated by MTA in New York City, and how to pay tolls, get alerts, and contact customer service. Find out about the Congestion Relief Zone, E-ZPass, truck and commercial vehicle rules, and more.
Access-A-Ride provides public transportation for eligible customers who have disabilities that prevent them from using the buses and subways. Contact Access-A-Ride by phone, online, or email to apply, schedule, manage, or cancel trips, or give feedback.
If you've lost something within the MTA system, you can visit the appropriate links on this page to inquire about your item. There is no charge associated with filing a Lost & Found claim with NYC Transit, LIRR or Metro-North Railroad.
Find the phone numbers for NYC Transit, LIRR and Metro-North to get travel information, schedules, maps and more. Call 511 for automated service or use a relay service for hearing impaired customers.