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The 125th Street 4, 5, 6 stop with install the Customer Service Center within the station by the end of 2023. A major change for the new Customer Service Centers will be that the MTA agents won't ...
The first six customer service centers, including one at 34th Street–Penn Station, were to open in early 2023. [ 32 ][ 33 ] The 34th Street station's customer service center opened at the beginning of March 2023. [ 34 ]
The MTA announced in late 2022 that it would open customer service centers at 15 stations; the centers would provide services such as travel information and OMNY farecards.
The new Customer Service Center opening at the 168th Street stop will also come with an expanded and more nomadic role for booth agents.
St. George Terminal is a ferry, railway, bus, and park and ride transit center in the St. George neighborhood of Staten Island, New York City. It is located at the intersection of Richmond Terrace and Bay Street, near Staten Island Borough Hall, SIUH Community Park and Richmond County Supreme Court. St. George is a rare example of a rail-boat ...
MTA Unveils Easier Refund Process for Lost MetroCards - Bayside-Douglaston, NY - Agency launched a new site this year that hopes to expedite MetroCard refund claims.
The Atlantic Avenue–Barclays Center station (formerly Atlantic Avenue/Pacific Street station) is a New York City Subway station complex shared by the BMT Fourth Avenue Line, the BMT Brighton Line and the IRT Eastern Parkway Line. Named after Atlantic Avenue and the Barclays Center arena, it is located at Fourth and Flatbush Avenues ' intersections with Atlantic Avenue and Pacific Street in ...
The MTA is currently testing another service, MYAAR, that will let paratransit users schedule a ride, track the vehicle's location and provide feedback within the MYmta app.